Certainly one of my newest facet hustle experiments is as a Consumer Interviews survey respondent.
(I’ve earned $105 to this point, in change for about an hour and a half.)
Consumer Interviews Assessment
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Signal-Up Course of -
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Ease of Use
Consumer Interviews Abstract
Consumer Interviews is a legit facilitator of on-line (and in-person) client analysis research. Members can receives a commission to share their opinion and form future services and products. Whereas this received’t substitute your day job, it may be a pleasant supplemental revenue.
Consumer Interviews is among the highest paying on-line survey choice I’ve discovered.
What’s Consumer Interviews?
User Interviews is a client analysis firm that helps match corporations with inquiries to shoppers with opinions. (That’s you!)
Typically, these corporations are launching a brand new product or testing a brand new web site or app design, and wish to get actual suggestions from potential customers. Up to now, they’ve helped over 4,500 corporations collect that suggestions, together with family names like:
- Adobe
- Wayfair
- Spotify
- Amazon
- and extra
And since going to market with the mistaken product or a complicated web site could be a tremendous costly mistake, these corporations are completely happy to spend some cash upfront to assist get it proper.
Is Consumer Interviews Legit?
Sure, Consumer Interviews is a professional facilitator of client analysis initiatives. Final yr, over 100,000 members received paid and the location provides round 200 new research every day.
Since 2016, the corporate has paid out over $15 million in incentives.
In complete, Consumer Interviews members have accomplished over 400,000 classes throughout 40,000+ research.
How Does Consumer Interviews Work?
When you sign up for User Interviews, you’ll be capable of see all out there initiatives. For instance, right here’s what it seems to be like for me after I log in:
You possibly can see:
- how a lot every research pays
- roughly how lengthy it is going to take
- what kind of research it’s
- a short description of what the researcher is searching for
From there, you may and click on on particular person research to be taught extra (and apply).
You’ll be prompted to finish a short screener survey for every research you’re taken with. Then, you’ll get a textual content/e-mail when you’re chosen with directions on subsequent steps.
After the research is full, you receives a commission by way of PayPal, Amazon gift card, Visa reward card, or different digital reward card.
The typical participant qualifies for their first study within 24 hours of joining!
Does Consumer Interviews Pay in Money?
A present card? WTF? Present me the cash!
The largest beef most individuals had with Consumer Interviews was the payout choices. It was that just about each research solely paid by way of Amazon reward card. (That didn’t actually hassle me since I knew we’d be spending cash at Amazon sooner fairly than later.)
Nonetheless, in response to participant suggestions, they expanded their payout choices to incorporate PayPal, Visa reward playing cards, and reward playing cards for dozens of different shops. However these do range research to review so simply make sure you test you’re proud of the payout technique earlier than you apply.
Signal Up Course of
Signing up for User Interviews is simple.
From there, you may enroll with one among these choices:
- An e-mail tackle, cellphone quantity, and password
- Fb
If you choose the e-mail choice to create your Consumer Interviews account, you’ll get a textual content message to confirm your cellphone quantity.
Subsequent, the system will information you thru a brief sequence of types about your Skilled, Demographic, and Technical particulars.
Add Your Skilled Particulars
For instance, on the Skilled web page, you’ll fill in your:
- Employment standing
- Job title (some research are job role-specific)
- Work e-mail
- Firm
- Firm measurement
- Trade
Add Your Demographic Particulars
Consumer Interviews may even ask you for some fundamental demographic data, together with your:
- First and final title
- Date of start
- Metropolis
- Gender
- Ethnicity
- Family revenue
- Degree of schooling accomplished
- Marital standing
- Dwelling state of affairs
Why do they want this data? Corporations wish to goal particular populations for his or her analysis, or might have to gather suggestions from a various viewers.
Add Your Technical Particulars
Lastly, you’ll fill in some details about your laptop, pill, and smartphone. Some research will wish to file your response when interacting with a brand new web site or on-line device, otherwise you’ll have a video name with the interviewer.
For finest outcomes, fill in your profile as fully and truthfully as potential.
Should you signed up with an e-mail tackle, you’ll be inspired to attach your LinkedIn and Fb profiles to qualify for extra research. This helps researchers confirm your identification {and professional} credentials (if relevant).
Who’s Eligible to Be a part of Consumer Interviews?
Consumer Interviews is open to members worldwide, who’re no less than 18 years outdated.
Nonetheless, as a US-based firm, there’s undoubtedly a US-based and English-speaking focus. Per a Consumer Interviews help article:
For the time being, we recruit [participants] in america, Canada, Australia, United Kingdom, France, Germany, and South Africa.
Should you’re outdoors of these nations, you’re nonetheless welcome to hitch, however might not qualify for a lot of research. Is likely to be time to think about one other side hustle idea as a substitute.
Filtering and Choosing Paid Research on Consumer Interviews
To type via the paid analysis research listings on Consumer Interviews, use the helpful filters within the interface:
You possibly can filter by interviews which are solely on-line or over the cellphone. Or in-person research, when you want.
The system additionally allows you to filter by a couple of “standard professions” — largely within the Tech discipline — equivalent to IT, Knowledge, Software program, and Product Supervisor.
By default, the research are sorted by the newest ones added to the platform. Do some scrolling to see which of them you may qualify for, and apply to these.
Sorts of Research on Consumer Interviews
Consumer Interviews makes a speciality of distant market analysis. Because of this most conversations happen over the cellphone or by way of webcam video chat.
(It would say within the description or within the screening questions if you could have webcam capabilities.)
There appears to be extra of a business-to-business give attention to the location. By that, I imply I are likely to see extra research associated to specialised work software program, expertise, or expertise than common client research.
That mentioned, there’s nonetheless a wholesome number of initiatives on Consumer Interviews a non-techy particular person can qualify for.
The 4 principal sorts of research are:
- 1-on-1 Interviews
- Focus Teams
- Multi-Day Research
- Unmoderated Duties
On this part, I’ll give a short clarification of every.
1. 1-on-1 Interviews
Just like the title suggests, it is a one-on-one video name or cellphone name with the researcher. They’ll ask you questions and also you’ll reply, or they’ll provide you with directions to comply with when you share your display with them.
(My video modifying check beneath was a 1-on-1 interview, the place we talked via my modifying course of after which examined the corporate’s new software program.)
2. Focus Teams
On-line focus teams have a tendency to collect 3-8 individuals in a Zoom assembly (or different on-line assembly software program) to get suggestions about an organization, product, or service. A moderator will lead the dialog and you’ll present your opinion.
3. Multi-Day Research
Relying on the area of interest, multi-day research pays very well, however I are likely to keep away from them as a result of my schedule isn’t all the time conducive. I’d fairly be in-and-out in a single sitting, however that’s simply me!
Most frequently, you’ll see these for product assessments the place the researcher needs to get your suggestions on their product over a interval of a number of days or even weeks.
4. Unmoderated Duties
In my expertise, “Unmoderated Duties” are the simplest to finish since you don’t have to coordinate schedules with the researchers.
Examples embody:
- filling out a web-based survey type
- recording your suggestions whereas interacting with a brand new web site or software program
Challenge Screening
As you flick through the out there Consumer Interviews research, you’ll most likely start to reply a couple of “screener surveys.”
These shouldn’t take greater than a pair minutes, and assist the businesses construct a analysis pattern of their goal prospects.
For instance, you is likely to be requested concerning the software program you employ, the scale of your organization, your present function there, or within the case of my “males’s vogue research” — how I lower my hair.
All of it depends upon the analysis venture and who they’re making an attempt to succeed in. Use these inquiries to get a way of whether or not or not you’re the best particular person.
Don’t attempt to force-qualify your self for stuff you don’t have any enterprise answering. Simply be trustworthy so that you don’t waste your time or the researcher’s; there are all the time extra research coming quickly.
Should you’re in a time crunch, search for research with the “Fast Apply” icon. These will use data out of your profile to bypass a few of the regular screening questions.
My Expertise w/ Consumer Interviews So Far
I’ve finished 4 initiatives with Consumer Interviews to this point, for a complete of $105:
The primary was a males’s model research, and it was particularly for bald males. Test and mate!
It was an excellent quick on-line survey, and took lower than the quarter-hour steered.
The following was an attention-grabbing cellphone name concerning the FIRE (Financial Independence / Retire Early) movement. Since I like speaking about that stuff anyway, it was a enjoyable strategy to make $30.
After that, I received paid $15 to share my opinion about on-line funding web sites, and $50 to check and provides suggestions on a web-based video modifying device.
In order that’s $105 (in Amazon credit score) for a bit over an hour and a half, or the equal of round $60 an hour. All from residence.
I’ve finished a handful of different screener surveys however haven’t been chosen for extra initiatives but.
As you click on into the screener surveys, you’ll get a greater sense of who they’re trying to join with. I’ve aborted some after a pair questions, realizing I wasn’t a terrific match.
How A lot Does Consumer Interviews Pay?
Of the research out there on my homescreen proper now, the typical pay charge is $115 an hour.
(Some had been as high as $200 an hour.)
However typically talking, $1 a minute for this kind of stuff is a reasonably nice hourly charge. It’s a lot better than you’d do on different on-line survey apps like Swagbucks or Survey Junkie.
As you may guess, the extra specialised the participant the corporate is searching for, the extra they’ll pay. The extra common consumer-facing research are likely to pay rather less.
Consumer Interviews Finest Practices
How will you get chosen for extra Consumer Interviews research? Persistence and persistence are most likely the very best solutions, however there are a couple of particular issues you are able to do.
Test your E-mail
I like to recommend checking the web interface each day or weekly to see if there are new research you qualify for, however Consumer Interviews does additionally ship emails out about new survey alternatives. Be sure you route these emails to your inbox.
Hold Your Profile Up-to-Date
Since many research goal workers in particular job roles, preserve your profile up-to-date and embody as many particulars as potential.
You are able to do that from the “Edit Profile” choice within the drop down beneath your title:
For instance, my Consumer Interviews contact despatched me this suggestion in the case of job titles:
Embody your seniority stage and any supporting particulars for finest matching:
- GM ➡️ Restaurant Basic Supervisor
- Instructor ➡️ ninth Grade Science Instructor
- Freelancer ➡️ Freelance Graphic Designer
- Advisor ➡️ Enterprise Operations Advisor
- Doctor ➡️ Oncology Resident Doctor
- Accounting ➡️ Licensed Public Accountant
For the sake of reference, I modified mine from the considerably cheeky “Chief Aspect Hustler” to the hopefully extra search engine-friendly “Content material Marketer”.
I additionally linked my account to Fb and LinkedIn to confirm my identification.
Reply Shortly
Basic inhabitants research replenish rapidly. You’ll have your finest probability of being chosen when you’re among the many first to use.
Be Sincere
Fill in your profile in truth and reply the screener questions truthfully.
With a whole bunch of recent research added each month, why threat shedding all these future Consumer Interviews alternatives to attempt to make a fast buck?
Share with Buddies and Colleagues
One cool side of Consumer Interviews is you may get paid even when you don’t qualify for a research.
How?
By referring somebody who is certified!
At press time, the location is providing a $30 incentive to assist discover members for sure research:
So undoubtedly preserve your instant community in thoughts as you’re scrolling via. You won’t be a terrific match for the research, however you may know somebody who’s!
Consumer Interviews Options
Should you don’t take care of Consumer Interviews or are having bother being chosen for initiatives, to not fear.
Whereas Consumer Interviews is among the highest paying survey websites, there are different packages the place you can also make first rate cash as effectively.
Respondent
Respondent is essentially the most related service to Consumer Interviews I’ve discovered. The corporate additionally makes a speciality of one-on-one market analysis interviews, largely finished over the cellphone or on-line.
In line with the location, the typical payout is over $100 an hour. Take a look at our full Respondent review for extra.
(I received paid $190 for a 2-hour in-person focus group … that concerned taking part in with Legos!)
Uncommon Affected person Voice
A number one supply for medical analysis, Rare Patient Voice pays members $100 an hour. A lot of the research are cellphone or webcam interviews, and you’ll browse a full record of obtainable research on their web site.
Should you undergo from any kind of medical situation (even when it’s not tremendous uncommon), I believe this one is price a glance.
FocusGroup.com
FocusGroup.com is run by Schlesinger, a long-running analysis firm. They provide nationwide cellphone or webcam analysis alternatives that pay between $75 and $200.
Fieldwork
Fieldwork is an organization the runs (largely) in-person focus teams. I took half in one among their research in San Francisco, and earned $150 for a 2-hour focus group, plus a $50 bonus prize for exhibiting up early.
They’ve areas all through the US.
Fieldwork focus teams usually final 1-2 hours, and pay begins at $75.
Take a look at my full guide to Online Focus Groups for extra money incomes alternatives.
Different On-line Survey Choices
A lot of the consumer-facing survey choices beneath received’t have hourly charges almost as robust because the extra industry-specific research that Consumer Interviews does, however they will nonetheless add up and you’ll knock them out in your spare time.
Listed here are a few of Aspect Hustle Nation’s prime picks:
- Swagbucks – Earn as much as $35 a survey with this mega-popular app, and get a $10 bonus only for signing up!
- Survey Junkie – Earn as much as $40 a month and money out starting at simply $5.
- InboxDollars – Get a $5 bonus only for signing up!
- YouGov – Lengthy-running survey panel, with knowledge usually cited within the media.
- Branded Surveys – Top-of-the-line-rated survey websites with tens of millions paid out.
- Pinecone Research – Earn $3 for every 15-20 minute survey. They’re going to ship you a $3 test after your first one.
- American Consumer Opinion – Be a part of tens of millions of free members and earn as much as $50 per survey.
Is Consumer Interviews Price It?
Is Consumer Interviews price your time? It’s actually not passive income, however for the work concerned, I’d say the pay charge is fairly robust. (Usually $50-200 an hour.)
For the distant analysis initiatives, there’s no commuting time or price, which is a bonus over another facet hustles.
A couple of drawbacks to think about could be:
- You’re not getting paid for time spent doing screener surveys. These are typically quick (lower than 5 minutes), however can add up and get irritating when you don’t get chosen.
- There’s a restrict to how a lot you may moderately anticipate to make on Consumer Interviews. Given the character of this facet hustle, it’s not going to exchange your day job wage.
- Most research solely pay out in by way of reward playing cards. Once more, Amazon credit score is nearly pretty much as good as money in our home, in order that’s a non-issue for me.
Nonetheless, Consumer Interviews is an attention-grabbing and viable strategy to make some extra money.
Lastly, take into account the chance price. What else may you be doing together with your time?
Should you’re assured you may earn higher than the $50-200/hour these initiatives pay doing one thing else, by all means, go try this as a substitute!
Your Flip
Have you ever participated in a User Interviews research but? What did you assume?
Let me know within the feedback beneath!

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